Subject to availability, bookings made through the Isle of Sark Shipping Company Ltd (IOSS) website can be changed online up to 2 hours before the scheduled sailing time BUT only if you have NOT yet collected your tickets.
If you have collected your tickets and/or it is less than 2 hours before the scheduled sailing time, then you can still change your booking, by telephoning the IOSS main office on 01481 724059. When changing a booking by telephone, changes can be made up to 30 minutes before the scheduled sailing time.
Please note that an administration fee may apply when changing by telephone a booking which was made online, or when changing a booking that was not made online. No refund will be made if the cost of the journey that you are changing to is lower at the time of change. A booking cannot be changed if the cost of the new journey is higher than the cost of the journey that was originally booked.