FAQ
Please browse the FAQ and contact us if your question is still unanswered.
Frequently asked questions
- 01
Sark is accessible via ferry from St Peter Port, Guernsey. The journey takes around 40 minutes with services operated by us, the Isle of Sark Shipping Company Ltd. Our ferries run all year-round with multiple, daily sailings from spring to autumn, with a more limited winter schedule.
Guernsey has a number of links by sea or air, for more details please visit the Isle of Sark website or book direct with one of the providers below: By Sea Brittany Ferries website
By Air
- 02
We may cancel or reschedule sailings due to weather, tides or for operational reasons. If your sailing is affected, we’ll contact you as soon as we can the day before or on the day of travel.
- 03
Children under 11 years old must be accompanied by a parent, guardian, or responsible adult. Older children may travel alone but must behave appropriately, or they may need to be supervised.
- 04
If you are more than 28 weeks pregnant, you’ll need a doctor’s certificate to travel. We may also refuse travel if conditions are unsafe for you and your baby. Visitors to Sark who are over 34 weeks pregnant will not be accepted for travel.
- 05
Dogs are welcomed onboard all of our vessels, subject to the Captain's sole discretion. Dogs must be kept on a lead and under control by an adult at all times while on the quay and vessel or travel in a suitable carriage box. Please avoid having your dog to defecate or urinate on the quay or vessel, but if it does, please note that you are responsible for cleaning it up.
If your dog is nervous of the water, infirm, or otherwise requires help getting on and off the boat, you must be able, and are responsible, for carrying it on/off yourself. Other small pets must be kept in a suitable carriage box for the duration of the journey.
Please read the 'Animals' section of our General Terms and Conditions for full details.
- 06
Yes you can! Registered assistance dogs are permitted to travel free of charge by prior arrangement.
Please give us plenty of notice that you are travelling with your registered assistance dog to ensure that we can accommodate you both on your sailing of preference.